Integrated Management System Policy
Integrated Management System in accordance with UNE-EN-ISO 9001, 14001 and 45001 — Quality, Environment, and Occupational Health and Safety. A total commitment to excellence, the environment and our people.
IMS
Our certificates
ISO 9001:2015
Quality Management
Certifies that TORROJA has an effective quality management system, focused on client satisfaction and the continuous improvement of its processes and services.
ISO 14001:2015
Environmental Management
Accredits TORROJA’s commitment to environmental protection, pollution prevention and compliance with current environmental legislation.
ISO 45001:2018
Occupational Health & Safety
Certifies TORROJA’s occupational health and safety management system, guaranteeing safe and healthy working conditions for all employees.
Quality, Environment & Workplace Safety
TORROJA has developed and implemented an Integrated Management System in accordance with UNE-EN-ISO Standards 9001, 14001 and 45001, encompassing the processes, responsibilities and resources established to ensure that the services provided meet the explicit and implicit, legal and regulatory requirements of its clients, as well as continuous quality improvement, always respecting the environment and ensuring the greatest possible safety and health for workers.
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SCOPE OF THE SYSTEM
«Engineering, consultancy and technical assistance in civil works»
The general guidelines defined by the Manager guide TORROJA in achieving quality, environmental management and occupational health and safety, through fifteen principles of action that govern the activity of the entire organisation.
TORROJA’s Senior Management, through the IMS Manager, disseminates this Policy so that it is understood and applied by all personnel engaged in the activities covered by the Integrated Management System.
Signed: Director General · February 2025 · Ed2
This policy provides the framework for
Establishing and reviewing the Management System Objectives
Ensuring conformity with client requirements
Continually improving environmental performance
Complying with applicable legal and regulatory requirements
Protecting the environment and preventing pollution
Fifteen principles that guide us
Ensure that products and services delivered to clients conform to their explicit and implicit, legal and regulatory requirements.
Stay at the forefront of technology (hardware and software) in order to achieve continuous improvement of processes.
Always maintain an attitude of collaboration and teamwork, understanding quality as an objective shared by all.
Establish systems to understand client needs and measure their level of satisfaction with TORROJA's work.
Rapidly detect failures and take the necessary measures to mitigate their consequences and prevent recurrence.
Establish actions and programmes aimed at preventing failures before they occur.
Plan and develop activities for continuous improvement, identifying risks and opportunities and establishing actions to address them.
Train, motivate and involve affected personnel in the management and development of the Integrated Management System.
Protect the environment, including the prevention of pollution and other specific commitments relevant to the organisational context.
Comply with legal and other applicable requirements relating to the activities of the organisation.
Continually improve the Integrated Management System through successive reviews, including improvement of environmental performance.
Foster a positive working environment, promoting respect and the participation and consultation of workers on matters of Occupational Risk Prevention, Quality and Environmental Management.
Provide safe and healthy working conditions for the prevention of work-related injuries and ill health.
Eliminate hazards and reduce risks to occupational health and safety.
Promote the consultation and participation of workers and their representatives on occupational health and safety matters.
Principles 12 to 15 correspond to the Occupational Health and Safety domain — ISO 45001:2018
A commitment to excellence spanning decades
Quality at TORROJA is not a department or a procedure — it is an attitude that permeates every technical decision, every client deliverable and every action affecting the environment. Over 95 years stand behind this commitment.
Regular internal and external audits to ensure system compliance
Annual management review of quality and environmental objectives
Ongoing training of all staff in quality and sustainability criteria
Systematic measurement of client satisfaction on every project
Integration of the environmental approach from the earliest design phases